Okura Macau Hotel

Galaxy Macau Tm Resort, Macau, China, 00000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Okura Macau Hotel

Free Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Coffee shop

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Private swimming pool

Overview

Set in the heart of Macau, the exclusive Okura Macau Hotel provides luxury rooms.

The property lies within 700 meters from Our Lady of Carmel, The Taipa Houses Museum and Beidi Temple. It is about 2 km away from the center of Macau.

Enclosed by a church, a tower and a temple, the hotel offers a beautiful view over the city.

The venue is notable for the convenient location within a 5-minute drive to Macau International airport.

Rooms

The rooms in Okura Macau Hotel are fitted with satellite television, climate control, a work desk, a dining area and a sitting area. Room facilities include an electric kettle, a toaster and coffee/tea makers as well as a pillow-top mattress, feather pillows and foam pillows.

Eat & Drink

The restaurant offers fine Japanese meals in a welcoming atmosphere. Guests can savor tea and coffee in the café bar. Cascades and Belon Restaurant are situated in a shopping area, about 200 meters from the venue.

Services

A baggage storage, a designated smoking area and a lift together with a business center, a photocopier and a conference room are offered.

Relax

Beauty therapy, massage and manicure are available on site. There are a gym and a fitness centre provided at Okura Macau Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of floors:   17.  Number of rooms:   488.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's pool
  • Water slides

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Private swimming pool
  • Beach access
  • Casino
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Beauty treatment
  • Reflex massage

Room view

  • City view
  • Pool view
  • Resort view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Towels
  • Slippers
  • Room toiletries

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Okura Macau Hotel Macau location
Show big map »

Hotel Address:

Galaxy Macau Tm Resort, Macau, China, 00000

Get directions
City Center
  • Macau
    1.9 km
Airports
  • Macau International (MFM)
    3.9 km
  • Zhuhai Airport (ZUH)
    24.1 km
Underground stations
  • Admiralty
    64.7 km
  • Wan Chai
    65.4 km
  • Bus stop
    4.5 km
Restaurants
  • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
    150 m
  • Cascades
    190 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    17
  • Number of rooms:
    488

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in China

Use Badge

Rooms and availability

Okura Macau photos Room
Guest Room
Bed type: King-size bed or Twin beds or Double beds
Size: 46 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    King Room
    Bed type: King-size bed
    Check Prices
    • Free Wi-Fi
    • Private bathroom
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    Room facilities
      Standard Suite
      Bed type: Double bed
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      — Less information+ More information

      Suite|Suite Standard

      Okura Macau photos Room
      Junior Suite
      Bed type: Double bed or King-size bed
      Size: 84 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Junior Suite|Suite Junior

      Room facilities
        Superior Room
        Bed type: Double beds
        Size: 52 m²
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        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information
        Room facilities
          Superior King Room
          Bed type: Double beds
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          • Free Wi-Fi
          — Less information+ More information
          Room facilities
            Okura Macau photos Exterior Hotel information
            Superior Suite
            Bed type: Double bed
            Size: 99 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Suite|Suite Superior

            Room facilities
              Okura Macau photos Exterior Hotel information
              Deluxe Room
              Bed type: Double beds or Twin beds or 2 Single beds
              Size: 46 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Deluxe|Twin Deluxe

              Room facilities
                Okura Macau photos Exterior Hotel information
                Deluxe Connecting Room
                Bed type: King-size bed or Twin beds
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Okura Macau photos Room
                  Deluxe King Room
                  Bed type: King-size bed
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Deluxe|Double Deluxe King Bed

                  Room facilities
                    Royal King Room
                    Bed type: Double beds
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    — Less information+ More information
                    Room facilities
                      Okura Macau photos Exterior Hotel information
                      Royal Suite
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Imperial Suite
                        Check Prices
                        — Less information+ More information

                        How to reach hotel

                        hotel Okura Macau Hotel Macau location
                        Show big map »

                        Hotel Address:

                        Galaxy Macau Tm Resort, Macau, China, 00000

                        Get directions
                        City Center
                        • Macau
                          1.9 km
                        Airports
                        • Macau International (MFM)
                          3.9 km
                        • Zhuhai Airport (ZUH)
                          24.1 km
                        Underground stations
                        • Admiralty
                          64.7 km
                        • Wan Chai
                          65.4 km
                        • Bus stop
                          4.5 km
                        Restaurants
                        • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                          150 m
                        • Cascades
                          190 m
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2011
                        • Number of floors:
                          17
                        • Number of rooms:
                          488

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in China

                        Use Badge

                        Okura Macau Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

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                        Route Planner
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                        What's nearby

                        Popular areas

                        • Four-Faced Buddha Shrine - 1.1 km
                        • City Center - 1.8 km
                        • Hac Sa Beach - 3.4 km

                        Places of interest

                        • Galaxy Macau Casino - 200 m
                        • City of Dreams Casino - 1.3 km

                        Monuments and Landmarks

                        • The Venetian Macau - San Luca Canal - 500 m
                        • The Lotus Bridge - 800 m
                        • A-Ma Statue & Temple - 2.7 km
                        • Macau Tower - 3.7 km

                        Stadiums

                        • Macau Stadium - 800 m
                        • Macau Jockey Club - 1.1 km
                        • Macau East Asian Games Dome - 1.7 km

                        Museums

                        • Museum of Taipa and Coloane History - 600 m

                        Parks

                        • Seac Pai Van Park - 2.6 km

                        Theaters

                        • The House of Dancing Water - 1.2 km

                        Golf courses and Country clubs

                        • Caesars Golf Macau - 1.4 km
                        • Macau Golf & Country Club - 3.2 km

                        Public parking

                        • University of Macau - 1.8 km

                        Local attractions

                        • Seac Pai Van Park - 2.3 km
                          Estrada de Seac Pai Van, Macau
                        • St. Francis Xavier Church - 3.4 km
                          Rua Do Caetano, Coloane Village, Macau
                        • Bamboo Bay Beach - 3.8 km
                          Zhuwan Road, Fengshuntang District, Macau
                        • Macau Giant Panda Pavilion - 2.5 km
                          Seac Pai Van Park, Coloane, Macau
                        • Black Sand Beach - 3.4 km
                          Fengshuntang District, Macau

                        Near the hotel

                        • Macau Matsu - 620 m
                          Mazu Temple, Macau
                        • Beidi Temple - 660 m
                          Dibao Street, Dangzai Island, Macau
                        • The Taipa Houses Museum - 990 m
                          Avenida da Praia, Macau
                        • Museum of Taipa and Coloane History - 640 m
                          Rua de Correia da Silva, Macau
                        • Our Lady of Carmel - 870 m
                          Zijiamo Qiandi, Macau

                        Restaurants nearby

                        • Saffron Restaurant, Banyan Tree Hotel - 150 m

                          Address: Galaxy Hotel
                          Phone: 853-88836061

                          66% likes this, based on 35 reviews
                          Cuisine: Thai

                        • Belon Restaurant - 210 m

                          Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus
                          Phone: 853-88836090

                          76% likes this, based on 37 reviews
                          Cuisine: European

                        • The Macallan - 490 m

                          Address: 203, 2/F, Galaxy Macau, COTAI,
                          Phone: 853-88832221

                          92% likes this, based on 19 reviews
                          Cuisine: Contemporary

                        • Cascades - 190 m

                          Address: Estrada da Baia de Nossa Senhora da Esperanca
                          Phone: 853-88832221

                          65% likes this, based on 6 reviews

                        • Zi Yat Heen - 490 m

                          Address: Estrada da Baia de N. Senhora da Esperanca, S/N
                          Phone: 853-28818818

                          73% likes this, based on 35 reviews
                          Cuisine: Chinese

                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2011
                        • Number of floors:
                          17
                        • Number of rooms:
                          488

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in China

                        Use Badge

                        Hotels nearby
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                        0.2 km
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                        5 stars
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                        5 km
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                        4 stars
                        6 km
                        Guia Hotel Macau
                        3 stars
                        6 km

                        Okura Macau Reviews

                        Guest reviews are submitted by our customers after their stay at Okura Macau

                        Average guest rating

                        8.4out of 10
                        Superb
                        Based on 58 reviews

                        Guest reviews

                        • Family with children
                          9.6

                          Very comfort,very polite,but at the business time during 15.00 to 16.00 we need to wait a lot of time for waiting check in.

                        • Group of friends
                          6.6

                          the room is so clean and comfortable.

                          I felt insufficient staff in the reception. So we had to wait for check-in and check out for a while.

                        • Single
                          6.2

                          I liked the technology of the toilet and the fact that it is a new hotel.

                          Most of the stuff do not speak good English. They are not well trained and requests take a long time to be done for the clients. There is a gap in the stuff's communication skills.

                        • Group of friends
                          6.6

                          New, a lot of thought went into the renovation, comfortable, luxurious

                        • Group of friends
                          9.2

                          Elegant, luxurious, with excellent facilities.

                          Casino's staffs had poor service and attitude.

                        • Single
                          8.8

                          Understated luxurious rooms with exqusite japanese interior touches ,well thought and verynice..classy inderstatement.

                          Internet support slow..took half hour to deliver a LAN cable,and wfi not signal not good.

                        • Group of friends
                          7.8

                          Not being able to take a picture of the cristal piano.

                        • Couple
                          6.2

                          The service of the staff at Sake Bar and their knowledge on different kinds of sake was amusing.

                          We were treated as vip guests and were arranged to have the check-in at 6/F. It appeared to be a good start but not. We were confirmed that our check-out time could be extended to 2pm the next day. After having had the dinner at Yamazato restaurant, the restaurant staff told us that we could not put the bill into the room charge since we had not paid for any guarantee when checking-in. We were surprised on this since we did present our credit card for guarantee. Having checked with the staff at 6/F., we were told that it was a mistake of the staff who helped us to go through the check-in process. At about 12:30pm the next day, while we were taking rest inside the room, a hotel staff came to knock the door and told us that the time for us to check-out had passed and our key cards could not be used. We told him that we were confirmed that the check-out time was extended to 2pm. The hotel staff told us that there was no such record according to what he was getting and he further asked us who confirmed us that. We are desperate and fraustrated about the lack of internal communication and the attitude of the hotel staff. It was not a pleasant stay and we will not recommend this hotel to our family and friends.

                        • Single
                          7.0

                          The toilet is really unique.

                          Bell service seems to be lackadaisical at times. Some of them seems uninterested to attend to guest's needs.

                        • Family with children
                          10.0

                          Amazing! The staff was great! So nice and friendly. The rooms were so nice and comfortable, love the bathroom too! Very clean. The price was good for all the great things you get. Breakfast was good. We love everything about this hotel and 100% we will recommend this hotel to friends. Because of the location of the hotel you don't really need to go anywhere for entertainment, everything is there, you have the shops, restaurants, movie thearer, coffee places (Starbucks), ice cream places, kid's room, teenager's room. Everything in one place, and if you do want to go out in town they have shuttles everywhere, really cool place. Loved it!

                        • Group of friends
                          6.2

                          Good Room. Good restaurants.

                          To late check-in 3pm. It was delayed, i received my room key after 3pm.

                        • Group of friends
                          9.2

                          Feels like staying in Japan

                          Bathroom wall in glass panel not

                        • Family with children
                          8.2

                          Have great fun in outside wavepool!

                          No upgrade to suite for our family with child.

                        • Family with children
                          9.2

                          Very great having early check in during peak season and free upgrade to suite with excellent facilities and amenities inside the room. My son likes much the jaccuchi while husband & I likes sauna and steam inside the bathroom. Check in and check out service are good, we don't wait much time to complete the procedures. Staff is nice and and helpful to our enquiries. Outdoor pool w waves is great and we have fun and happy time there. Not only swimming there and also playing beach balls, drinking at the poolside bar and having performance beside the pool. It's very suitable for a family having short trip there. Definitvely will visit Okura again for our next visit in Macau.

                        • Family with children
                          8.8

                          The friendly environment and the staff are very polite and patient.

                        How to reach hotel

                        hotel Okura Macau Hotel Macau location
                        Show big map »

                        Hotel Address:

                        Galaxy Macau Tm Resort, Macau, China, 00000

                        Get directions
                        City Center
                        • Macau
                          1.9 km
                        Airports
                        • Macau International (MFM)
                          3.9 km
                        • Zhuhai Airport (ZUH)
                          24.1 km
                        Underground stations
                        • Admiralty
                          64.7 km
                        • Wan Chai
                          65.4 km
                        • Bus stop
                          4.5 km
                        Restaurants
                        • Saffron Restaurant, Banyan Tree Hotel (cuisine: Thai)
                          150 m
                        • Cascades
                          190 m
                        Hotel information
                        • Check-in:
                          from  3 pm
                        • Check-out:
                          until  11 am
                        • Year renovated:
                          2011
                        • Number of floors:
                          17
                        • Number of rooms:
                          488

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedMacauOkura Macau

                        According to guest reviews, the hotel has been rated as
                        Best Luxury Hotels in China

                        Use Badge